Feedback

We aim to provide a caring, high quality service and are always pleased to receive your feedback, both positive and negative.

Woman on mobile phone

Your feedback matters – share a review on the NHS website.


We aim to provide a caring, high quality service and are always pleased to receive your feedback, both positive and negative. However, we recognise that we don’t always get it right.

If the service you received has not met your expectations then we would like to know why. Download the feedback guide and let us know your concern.


Our structured surveys feed back to the NHS Friends and Family scores. You can find out more about the Friends and Family Test including finding scores on the NHS website.

To feedback about your experience with the Registered GP Service you should complete the following form.

To feedback about your experience with the Walk in Service or Sexual Health Service you should complete the following form.

To provide more general feedback you can also complete the form below.


 

 Important Notice

Temporary Closure of the GP Practice inside Boots.

Unfortunately we have needed to temporarily close the GP Practice inside of Boots due to a facilities issue.  We will reopen the site as soon as we are able and are still providing consultations.

Whilst work is being undertaken all registered appointments will be conducted at the Walk in Centre at 84 – 87 Queens Road. BN1 3XE (near the train station.)